HR is for people.

CARE for your agents.

AI agents do work — like humans.

But unlike humans, they are not accountable.

HR solves this problem for people.

You need a solution for agents.

That is CARE.

CARE — looking after your agents

Launching agents is only the start

Building agents is not the same as managing them with CARE.

Tooling helps agents run. Autonomous work needs CARE.

Agent tooling

What platforms optimize for:

  • Orchestration and workflow wiring
  • Monitoring and observability
  • Hosting and runtime operations
  • Traces, logs, and technical telemetry

Agent-supported teams need:

  • Ownership
  • Clarity
  • Enablement
  • Safety

CARE for your teams and make autonomy happen.

Agents become a part of the workforce — nothing fundamentally changes.
Agents are just a part of the workforce

Organizing work doesn't change because of AI.

When something matters, good teams:

  • decide what needs to be done
  • assign ownership
  • check in regularly
  • step in when something drifts
  • improve over time

Agents need the same CARE.

That's not how you do it

You know how to manage people

Looking after agents: people, boundaries, and how work gets done

How to create chaos and confusion

  • unclear role
  • unspoken rules
  • vague escalation process
  • no one answerable when things go wrong

People and agents need the same basics

  • Role Clarity
  • Boundaries
  • Structure
  • Intervention

Manage Agents with CARE.

People and agents both need clarity: the job, why it matters, when to step in, and who to call

People or AI — both need a clear place.

Whether it's Tina from accounting or an invoicing agent.

Someone needs to know:

  • what the job is
  • why it matters
  • when to step in
  • and who to call when something's off

That's proper CARE.

How CARE works

Bring structure to autonomous work.

Teams decide where agents can help.

Take CARE when your organization decides where autonomy belongs.

1

Choose where agents should help

Teams identify workflows, tasks, or processes where autonomous support creates value.

2

Define the necessary freedom

Determine what the agent must access, decide, or change to do its job effectively.

3

Make responsibility visible

CARE helps name who owns what, where the lines are, and who can step in — so freedom at work does not turn into chaos at scale.

Take CARE as you adopt AI — without turning every team into a gatekeeper.

When you don't CARE

Without CARE, autonomy spreads faster than accountability.

HR prevents this kind of chaos for people.

Agents need someone looking out for them, too.

Legal impact

Lawsuit over a Chatbot

Wrong answer. Real liability.

Unregulated autonomy

Pandora's box opened - who pays the price?

Not even the agent knew what it did with the money.

Bankrupt over false pricing

Chatbot invents a discount

The bot started making up prices.

Deal or no deal

Dealership agent goes off-script

The bot promised something nobody approved.

Invitation to abuse

Users learn how to game the bot

Once users found the loophole, it became a sport.

Stop signal ignored

When 'No' doesn't mean 'No'

The agent didn't stop when told to.

Identity-level misuse

Reputation warfare

The agent said things the owner never meant.

Invitation to harm

A mouthful to chew on

Could your agent trigger irreversible harm?

Take CARE to bring structure to autonomous work.

Why CARE matters

CARE defines your organization.

Shadow AI and gatekeeping are two sides of the same coin: One creates the other.

And in that arms race, they sacrifice:

  • progress
  • performance
  • and trust.

Your path to CARE:

  1. AI enthusiasm

  2. Security friction

  3. IT gatekeeping

  4. Shadow AI

  5. More gatekeeping

  6. Worse shadow AI

  7. Learn about CARE

  8. Create structure

    Teams understand where agents belong, what they may do - and what to avoid.

  9. Assign accountability

    Someone owns the outcome and remains in charge.

  10. Build confidence

    Nobody's flying blind when they come up with an idea for the next agent.

Teams taking CARE work with, not against, each other.

How CARE works

Every agent has:

A risk surface

Radar chart mapping agent risk exposure across capability dimensions

A control surface

Radar chart mapping agent control coverage across governance dimensions

CARE makes these surfaces visible.

The principle is simple - If your risk is bigger than your control, you need to change something: either derisking, or improving your structure.

The right CARE for your Agents

As your agents evolve, the questions become more complex.

Without clear ownership, accountability and risks, agents can quickly turn from productivity to liability.

Whether you CARE for your first agents or operate an entire autonomous fleet: we've got your back.

  • Figuring out whether to use Agents Free
  • First productive use of Agents Starter
  • Agents are common in your company Pro
  • Agents are shaping how you work Control
  • You're employing Agents at scale Enterprise

Why do you need CARE?

Business is always a tradeoff

A car without brakes is faster to build, but also to crash.

Agents won't give you a free pass on business reality.

Reinventing the Wheel is too slow.

Maintaining status quo isn't an option, either.

Take CARE before you have to sort out the mess.

Agents do work that matters

The useful agents are never harmless toys.

They change how you:

  • interact with customers
  • handle money
  • get work done

And when it goes wrong, somebody has own it.

Agents are not accountable

Agents will do exactly what you allow them to do.

But responsibility still belongs to people.

  • Someone decides what the agent may do.
  • Someone decides where the limits are.
  • Someone steps in when things go wrong.

That is what it means to CARE.

Accountability still matters

Agents are new. Responsibility is not.

As soon as legal, security or leadership push back, Agents become friction:

Who ensures that agents don't become an exception to the rules that exist for a good reason?

Laws and threats won't magically disappear just because you have AI now.

The cost of choosing to not CARE is too high.

What CARE gives you

CARE builds a reliable organization around your agents.

A way to step in

You already have tools that tell you when an Agent made a bad decision.

But they won't answer:

  • who authorized the Agent,
  • who can change it,
  • who needs to fix the fallout.

CARE makes that clear before the house starts burning down.

Meaningful options

Everyone can instruct an agent. But it's hard to spot:

  • when risk is out of control
  • how seemingly simple tasks can compromise you
  • where an agent is the wrong solution

Making that visible is CARE.

A basis for change

Everyone who's been working for a while knows what happens when one of these questions gets asked:

  • Why are we doing it like that?
  • Who decided it?
  • What happens if we change it?

If you can't afford to move fast and break things, you need to take CARE today.

Agents spread faster than responsibility

Start taking CARE for your agents

Every day without Agents is a day your business is losing advantage. Every day your agents are without CARE makes it harder to remain in control of your business.